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CASE STUDY

United Nations
Development Programme

- THE COMPANY -

United Nations Development Programme

 The United Nations Development Programme  (UNDP) is the United Nations’ global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. To achieve this mission, connectivity to organization’s resources plays a critical role to ensure continuity of service as many countries where the UNDP works do not have a robust telecom infrastructure. 

The Challenge

To bring Internet communication to these remote areas, that have minimal telecom infrastructure. The UNDP uses satellite links (one main and one backup) to support their network. With offices in over 177 countries, and with 42% using satellite links, continuity of communications is mission-critical for the organization. Key corporate applications such as ERP and email, many of which are connected through satellite links, must be available to users at all times. When a satellite link fails, a resolution must be handled through human interaction causing significant downtime. If the main link is functional, the back-up link remains idle, which means there are untapped resources available that aren’t being used. 

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The Solution

The UNDP started working with ELFIQ in the spring of 2006 on a pilot project to meet their challenges and resolve them. ELFIQ’s’ networking solution was used to manage two WAN links in select locations to see how effective link load balancing could be for these unique environments. Another challenge for this deployment was that the locations where these devices were going to be set up is very warm, often reaching 45°C almost on a daily basis.

Once the 12-month pilot phase was completed, it demonstrated that both links could be used for performance and redundancy purposes, and the 

UNDP awarded ELFIQ with a contract for 24 months to supply and assist in this project.

 

ELFIQ by Adaptiv Networks continues to supply unlicensed units that can be very rapidly deployed from the UNDP’s global facilities and licensed in the field. Factors which contributed to the selection of ELFIQ’s products include the quality of the product, the ability to operate in harsh conditions, capacity to meet the UNDP’s specific and unique requirements, ease of deployment and overall quality of support.

Stellenbosch Cape Town South Africa

“In the regions where our offices are located, we now enjoy uninterrupted Internet service and we can capitalize on all our links.”

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